We understand that now is a very difficult time, and we offer our sincere condolences on your loss. Managing the final affairs of a loved one while coping with your personal loss can be a daunting task. We’re here to help assist you in understanding the estate management process.

Why We’ve Contacted You

An account was referred to our office by a creditor client. We are specialists in the area of deceased account care and provide support and assistance to Executors, Administrators, and Authorized Individuals.

If you received our initial letter, we are trying to reach the Executor or Authorized Individual for the Estate regarding a creditor account. We recognize that only the Estate is responsible for paying outstanding bills and family members are not required to use personal assets to pay estate liabilities.

Once an Authorized Individual is identified, a second letter is sent with full details of the account. Due to privacy requirements and federal guidelines, we are not able to reveal the information to anyone except a confirmed Authorized Individual.

If you are the Authorized Individual managing the Estate, please contact us.

Getting The Support You Need

When coping with grief, it is important to remember your own health. Everyone experiences loss differently. For information about continuing life after loss, please visit our survivor support website at www.continuedpath.com.

Organizations such as GriefShare , AARP  and the Association for Death and Counseling also offer guidance and support. Of course you can always reach out to the community through places of worship, counseling centers or mental health agencies, and hospitals or funeral homes.

How We Can Help You


Estate-Serve℠ is our online portal offered as a convenience for the Executor, Administrator or Authorized Individual. Visitors can provide information online, eliminating the need to make a phone call unless additional assistance is needed. Login information is available on our initial letter or by contacting us.

Dealing with Loss

Continued Path Continuing Life After Loss

This information is for general guidance purposes only and is not intended as legal advice. Please be advised, family members are not responsible for the outstanding bills of the deceased.