A Reputation for Results.
Phillips & Cohen Associates, Ltd. delivers measurably superior collection services. Our business has achieved national and international prominence by providing highly effective financial recovery services that include compassionate Deceased Care and Probate, Pre- and Post Charge-Off Credit Card, Business Card, Consumer Retail, Debt Management, and Cease and Desist solutions.
Founded in 1997, we originally built a reputation for effective and compassionate financial recovery by pioneering deceased account care. We remain the leader in deceased account services and assist clients, executors, and beneficiaries effectively satisfy valid estate debts.
We support our clients with a highly-trained staff of professionals, extensive technology resources, proprietary databases, and a commitment to quality. Phillips & Cohen Associates currently serves our national and international client base from regional offices in the United States, Canada, Europe, and Australia.
To inquire about our services, please visit our Contact Us page.
“Thank you so much. It means so much to me because my mother meant so much to me, so thank you so very much for your help, I really appreciate it.”
“What you have done is amazing. The heart and care in the way this letter was written is just amazing. The way that you conduct business is very, very good. Thank you for being so caring. I wish everybody had been as easy to talk to as you. Thank you so much. Please remember the way your company is conducting business is just amazing.”
“I just wanted you to know how much you have helped me at such a tough time in my life. Thank you so very much.”
“I wanted to tell you what a pleasure it was dealing with your colleague on this difficult matter. She was always kind and pleasant, and very professional.”
“I wanted to send a note to acknowledge what a pleasure it was to deal with Phillips & Cohen on the resolution of my late Father’s account. Your team were kind and professional at all times and I appreciated it immensely.”
Phillips & Cohen Associates was recognized as one of the Top Workplaces in the US for 2021, an award which celebrates nationally recognized companies which prioritize a people-centered culture and give employees a voice.
Member
ACA International, formerly the American Collectors Association, establishes ethical standards for the credit and collection industry. Phillips & Cohen Associates have been an ACA member since 2002.
Phillips & Cohen Associates is a member of The Consumer Relations Consortium, a membership group for forward-thinking organizations that wish to influence the direction of collections compliance, legal strategy, and regulatory policy.
Phillips & Cohen Associates is a member of PACE, one of the largest trade associations in the world providing omni-channel customer engagement solutions for marketing, customer service, and compliance.
NMLS registration number CCA-934578
Our Global Presence
Phillips & Cohen Associates, Ltd. built its reputation in the credit industry by providing specialized compassionate engagement services to clients, enabling them to realize additional recoveries and deliver tangible customer experience process enhancements. We are an award-winning industry leader providing expert niche services recognized for our unique and compassionate style of customer interaction. Phillips & Cohen Associates, Ltd. currently works with over 70 of the world’s largest creditors across a wide range of industry sectors including banking and finance, home shopping, utility, telecoms, debt purchase, local government & central government.
Phillips & Cohen Associates in the News
Phillips & Cohen Associates Spain was awarded, together with Banco Sabadell, with the GOLD award for the Best Outsourcing and Partnership Initiative (Creditor / Servicer) in the “Best Performance 2023” awards of the Spanish credit industry.
Phillips & Cohen Associates (Spain), the Madrid arm of the global deceased account management business has been awarded the GOLD award for Best Outsourcing and Partnership Initiative (Creditor / Servicer), in the first BEST [...]
Phillips & Cohen Associates Spain celebrates being shortlisted at the Credit Industry’s upcoming “Best Performance 2023 Awards”
Phillips & Cohen Associates (Spain), the Madrid arm of the global deceased account management business, has been shortlisted in the category of Best Outsourcing & Partnership Initiative (Creditor / Servicer) at the inaugural BEST [...]
Phillips & Cohen Associates completes acquisition of Ardent Credit Services following FCA approval
Phillips & Cohen Associates (UK) Ltd, the Manchester-based deceased account management business, has completed the acquisition of Ardent Credit Services Ltd, the Liverpool-based debt recovery and credit management services provider, following approval from the [...]
Phillips & Cohen Associates acquires Ardent Credit Services as part of major international expansion plan
Phillips & Cohen Associates (UK) Ltd, the Manchester-based deceased account management business, is acquiring 100% of Ardent Credit Services, the Liverpool-based debt recovery and credit management services provider. The move is part of a [...]