Compassionate Resolution of Financial Matters

We Are Here to Assist, Inform, and Support.

If you’ve received a letter or phone call from Phillips & Cohen Associates, you’re in the right place. We work with creditors to help manage certain accounts, including those related to estate matters.

Communication, Context, and Options

Who We Are and Why You May Have Been Contacted

Our role is to help ensure information is accurate and handled properly, with clarity and respect. You are encouraged to take things at your own pace and to verify any communication before sharing information.

Who is Phillips & Cohen Associates?

See your balance details and review all available options. Our secure portal is available 24/7, so you can take the time you need to understand your situation.

Why Have You Contacted Me?

You may have been contacted because a creditor asked for help confirming information or because we are trying to reach the appropriate executor, administrator, or solicitor. Being contacted does not automatically mean you owe money.

What Should I Do Next?

Visit one of our secure online payment portals or contact us via email or phone.

Estate Accounts

If you’re managing matters for a loved one who has passed away, we work with authorised estate representatives to help ensure accounts are handled correctly and respectfully. We understand this can be a difficult time, and our communication is intended to be clear and patient.

Contact Us

We’re here to assist you with your inquiries.


For Australia:

Monday through Thursday –

8:00 a.m. to 8:00 p.m.
Friday – 8:00 a.m. to 6:00 p.m.
Saturday and Sunday – Closed

For New Zealand:

Monday through Friday –

9:00 a.m. to 6:00 p.m.
Saturday and Sunday – Closed

Email

Reach out to us anytime for support or questions.

Australia:
support@phillips-cohen.com.au

New Zealand:
support@phillips-cohen.co.nz

Online Portals

24/7 access to account information and payment options.


Estate-Serve℠ Australia

Estate-Serve℠ New Zealand

Phone

Call us if you have any questions, to make a payment or to discuss alternative payment options.

Australia: 1 800 761 308

New Zealand: 0800 004 338

Feedback Form

We are committed to providing a positive customer experience through professional and honest communication with every customer interaction.

If we have exceeded your expectations or if you have concerns with our service, please let us know.

Contact Us