Manage Your Phillips & Cohen Account
Personal Accounts & Estate Accounts
This page helps you access the correct account portal. Choose Personal Account if you are managing your own account, or Estate Account if you are handling matters on behalf of someone who has passed away.
Personal Accounts
If your account involves a personal financial matter, our secure account tools allow you to review details, take action when appropriate, or reach out to our support team with questions. You can choose the option that best fits your situation.
Estate Accounts
If you are assisting with account matters for someone who has passed away, we work directly with authorized estate representatives to support accurate and respectful handling. We recognize that this process can take time, and our approach is designed to be straightforward, considerate, and patient.
Contact Us
We’re here to assist you with your inquiries.
Monday through Thursday –
8:00 a.m. to 9:00 p.m. ET
Friday – 8:00 a.m. to 6:00 p.m. ET
Saturday – 8:00 a.m. to 12:00 p.m. ET
Sunday – Closed
Reach out to us anytime for support or questions.
Please note all written communications are available in English. In addition, we offer language services in English and Spanish and employ a translation service for other languages
Online Portals
24/7 access to account information and payment options.
Account-Serve
Use the last four digits of the Creditor Account Number.
Estate-Serve℠
Use the reference number and PIN provided on our letters.
Phone
Call to make a payment or to discuss alternative payment options.
Payments can be made over the phone through our automated system 24/7, or you can speak with an agent during normal business hours.
Feedback Form
We are committed to providing a positive customer experience through professional and honest communication with every customer interaction.
If we have exceeded your expectations or if you have concerns with our service, please let us know.