Estate Accounts

If you are assisting with account matters for someone who has passed away, we work directly with authorised estate representatives to support accurate and respectful handling. We recognise that this process can take time, and our approach is designed to be straightforward, considerate, and patient.

Learn More

Estate-Serve℠

Contact Us

We’re here to assist you with your inquiries. 

For Australia:

Monday through Thursday – 
8:00 a.m. to 8:00 p.m.
Friday – 8:00 a.m. to 6:00 p.m.
Saturday and Sunday – Closed

For New Zealand:

Monday through Friday – 
9:00 a.m. to 6:00 p.m.
Saturday and Sunday – Closed

Email

Reach out to us anytime for support or questions.

Australia:
support@phillips-cohen.com.au

New Zealand:
support@phillips-cohen.co.nz

Online Portals

24/7 access to account information and payment options. 

Estate-Serve℠ Australia

Estate-Serve℠ New Zealand

Phone

Call us if you have any questions, to make a payment or to discuss alternative payment options.

Australia: 1 800 761 308

New Zealand: 0800 004 338

Feedback Form

We are committed to providing a positive customer experience through professional and honest communication with every customer interaction.

If we have exceeded your expectations or if you have concerns with our service, please let us know.

We’re Here to Help — You don’t need to have everything figured out before reaching out.

Estate Account

Personal Accounts & Estate Accounts