Compassionate Resolution of Financial Matters

We Are Here to Assist, Inform, and Support.

If you’ve received a letter or phone call from Phillips & Cohen Associates, you’re in the right place.

Communication, Context, and Options

Who We Are and Why You May Have Been Contacted

Our role is to help ensure information is accurate and handled properly, with clarity and respect. You are encouraged to take things at your own pace and to verify any communication before sharing information.

Who is Phillips & Cohen Associates?

See your balance details and review all available options. Our secure portal is available 24/7, so you can take the time you need to understand your situation.

Why Have You Contacted Me?

You may have been contacted because a creditor asked for help confirming information or because we are trying to reach the appropriate executor, administrator, or solicitor. Being contacted does not automatically mean you owe money.

What Should I Do Next?

Visit one of our secure online payment portals or contact us via email or phone.

Estate Accounts

If you’re managing matters for a loved one who has passed away, we work with authorized estate representatives to help ensure accounts are handled correctly and respectfully. We understand this can be a difficult time, and our communication is intended to be clear and patient.


Personal Accounts

If your account relates to a personal financial matter, you can use our secure tools to review information, make a payment if appropriate, or contact support with questions.

Contact Us

We’re here to assist you with your inquiries.


Monday through Thursday –

8:00 a.m. to 9:00 p.m. ET

Friday – 8:00 a.m. to 6:00 p.m. ET

Saturday – 8:00 a.m. to 12:00 p.m. ET

Sunday – Closed

Phillips & Cohen Associates, Ltd.
NMLS #934578
NV License # CM11461 and 1160939 [NRS 649.320]

Email

Reach out to us anytime for support or questions.

Please note all written communications are available in English and in French. In addition, we offer language services in English and Spanish and employ a translation service for other languages.

support@phillips-cohen.com

Online Portals

24/7 access to account information and payment options.


Account-Serve
Use the last four digits of the Creditor Account Number.

Estate-Serve℠
Use the reference number and PIN provided on our letters.

Phone

Call us if you have any questions, to make a payment or to discuss alternative payment options.

Payments can be made over the phone through our automated system 24/7, or you can speak with an agent during normal business hours.

+1 866.504.4754

Feedback Form

We are committed to providing a positive customer experience through professional and honest communication with every customer interaction.

If we have exceeded your expectations or if you have concerns with our service, please let us know.

Contact Us