Manage an Estate Account

Support Resources for Coping with Grief and Loss

Losing someone you care about can be overwhelming. It is important to remember your own health during this time. Everyone experiences loss differently. Get the support you need in ways that feel right for you. Your well-being matters.

You Are Not Alone

We understand that this may be a very difficult time.

Continued Path is a free, confidential resource that offers guidance and support for people navigating grief and loss. It provides education, tools, and connections to help individuals feel less alone during difficult moments.

Taking Care of Yourself Comes First

In addition to Continued Path:

  • Educational grief resources can help explain common emotional and practical experiences after a loss, offering reassurance that what you’re feeling is normal.

  • Community and counselling organizations may provide support groups or one-on-one conversations for those who want to talk with others who understand what they’re going through.

  • Online tools and reading materials allow you to explore coping strategies and information about grief at your own pace, whenever you feel ready.

If you’re looking for additional support beyond what we can provide, the following resources may be helpful:


Everyone’s journey is different, and reaching out for support, whether from loved ones or professionals, is a sign of care for yourself.

Contact Us

We’re here to assist you with your inquiries.


Monday through Thursday –

8:00 a.m. to 9:00 p.m.
Friday – 8:00 a.m. to 5:00 p.m.
Saturday – Closed
Sunday – Closed

Email

Reach out to us anytime for support or questions.

Please note all written communications are available in English and French. In addition, we offer language services in English, Spanish, and French-Canadian and employ a translation service for other languages.

support@phillips-cohen.ca

Online Portals

24/7 access to account information and payment options.


Estate-Serve℠
Use the reference number and PIN provided on our letters.

Phone

Call us if you have any questions, to make a payment or to discuss alternative payment options.

Payments can be made over the phone through our automated system 24/7, or you can speak with an agent during normal business hours.

866.272.3003

Feedback Form

We are committed to providing a positive customer experience through professional and honest communication with every customer interaction.

If we have exceeded your expectations or if you have concerns with our service, please let us know.

Contact Us

We’re Here to Help — You don’t need to have everything figured out before reaching out.