Manage an Estate Account

Support Resources for Coping with Grief and Loss

Losing someone you care about can be overwhelming. It is important to remember your own health during this time. Everyone experiences loss differently. Get the support you need in ways that feel right for you. Your wellbeing matters.

You Are Not Alone

We understand that this may be a very difficult time.

Taking Care of Yourself Comes First

Continued Path (opens in new tab) is a free, confidential resource that offers guidance and support for people navigating grief and loss. It provides education, tools, and connections to help individuals feel less alone during difficult moments.

In addition to Continued Path (opens in new tab):

Contact Us

We’re here to assist you with your inquiries.


For Australia:

Monday through Thursday –

8:00 a.m. to 8:00 p.m.
Friday – 8:00 a.m. to 6:00 p.m.
Saturday and Sunday – Closed

For New Zealand:

Monday through Friday –

9:00 a.m. to 6:00 p.m.
Saturday and Sunday – Closed

Email

Reach out to us anytime for support or questions.

Australia:
support@phillips-cohen.com.au

New Zealand:
support@phillips-cohen.co.nz

Online Portals

24/7 access to account information and payment options.


Estate-Serve℠ Australia (opens in new tab)

Estate-Serve℠ New Zealand (opens in new tab)

Phone

Call us if you have any questions, to make a payment or to discuss alternative payment options.

Australia: 1 800 761 308

New Zealand: 0800 004 338

Feedback Form

We are committed to providing a positive customer experience through professional and honest communication with every customer interaction.

If we have exceeded your expectations or if you have concerns with our service, please let us know.

Contact Us

We’re Here to Help — You don’t need to have everything figured out before reaching out.