Need Information About Your Account?

We look forward to helping you. Just fill out the form to the right. Alternately, contact us through one of the methods below:

Phone – 866.504.4754 | TTY Dial 711
Email – support@phillips-cohen.com
Online – Make an appointment through one of our online portals:
For estate accounts, visit Estate-Serve℠.
For personal accounts, visit Account-Serve 24/7.

Please note all written communications are available in English. In addition, we offer language services in English, Spanish, and French-Canadian and employ a translation service for other languages. You may visit www.nyc.gov/dca for a translation and description of commonly-used debt collection terms available in multiple languages.

Want To Provide Feedback?

We are committed to providing a positive customer experience through professional and honest communication with every customer interaction. If we have exceeded your expectations or if you have concerns with our service, please let us know.

Please fill out the contact form, call 866-283-2862 or email ombudsman@phillips-cohen.com.

Want To Connect With Us?

This is an attempt, by a debt collector, to collect a debt and any information obtained will be used for that purpose.

Please fill out the form below, and we will respond to your inquiry right away. Please note, due to strict privacy and federal guidelines, we may not be able to respond to certain requests via email. We look forward to helping you!