A new protocol that is designed to ease the administrative burden on family members following a bereavement has been agreed.

The British Bankers’ Association (BBA), the Law Society and the Society of Trust and Estate Practitioners (STEP) have backed the protocol, which covers the exchange between banks, solicitors and estate practitioners in the period after the death of a bank customer.

According to the Law Society, it will bring clarity to probate-related dealings between solicitors and banks by allowing solicitors to negotiate the different administrative procedures used by banks for releasing assets held by deceased customers.