News & Press

707, 2015

Phillips & Cohen Associates goes Real-time!

Phillips & Cohen Associates (UK) Ltd, a global leader in compassionate recovery services, is delighted to announce its intention to deploy real-time and post call speech analytics software across its entire UK operation. The real-time [...]

1405, 2014

Phillips & Cohen Associates Wins Treating Customers Fairly Award

Phillips & Cohen Associates (UK), Ltd, the UK arm of the globes’ leading specialist compassionate recovery business, scooped the keenly contested Treating Customers Fairly Award at last week’s prestigious Credit Awards in London. This award [...]

1203, 2014

Phillips & Cohen Associates UK Awarded Government Standard

Phillips & Cohen Associates is delighted to announce that its UK office, has become the first debt recovery business to be awarded the Customer Service Excellence ® Standard. This is the official government standard for [...]

103, 2014

Phillips & Cohen Wins ICM British Credit Awards 2014

Phillips & Cohen Associates (UK) Ltd of Exchange Quay, Manchester has won a prestigious Institute of Credit Management’s (ICM) British Credit Award for 2014 at a glittering gala dinner at London’s Brewery on Wednesday night for Debt [...]

310, 2012

Protocol to bring clarity to probate

 Phillips & Cohen Associates (UK) won both the Newcomer and Contribution to the Credit Industry Credit Excellence Awards. A&N Media’s order-to-cash team were highly commended by the judges in the Newcomer category.

110, 2012

Best Places to Work in Collections Winners for 2012 today announced the winners of the fifth annual Best Places to Work in Collections. This award program is designed to identify, recognize, and honor the best places of employment in the accounts receivable management [...]

111, 2010

Newcomer & Contribution to the Credit Industry

A new protocol that is designed to ease the administrative burden on family members following a bereavement has been agreed. The British Bankers’ Association (BBA), the Law Society and the Society of Trust and Estate [...]

2709, 2010

Phillips & Cohen Wins National Award for Samaritans Academy

Company recognised for work in dealing with distressed debtors. A campaign that sees debt collectors and Samaritans working together through training, to ensure positive outcomes even in the most sensitive cases has won recognition in [...]

1601, 2008

Phillips and Cohen Launches Titanium ORE Enterprise Software

FAIRFAX, Va. -- CR Software, LLC (CRS), the leading collections solutions provider for collection agencies and corporate debt recovery departments, announced today that Westampton, NJ-based, Phillips and Cohen Associates, Ltd. (PCA) with offices in Canada, [...]