Why America’s $1T Credit Card Balance Is Becoming a Growing Risk for Creditors – insideARM

Phillips & Cohen Associates (PCA), a global leader in deceased account management, has today welcomed the publication of UK Finance’s updated Bereavement Principles, praising the significant industry-wide collaboration and consensus achieved while calling for further progress on digital validation methods and processing timelines. The updated principles represent a major step forward in supporting bereaved families navigating…

Enterprise lenders still care about liquidation rate, but it rarely decides the shortlist anymore. In today’s RFPs and risk reviews, recovery leaders start with durability under scrutiny. They want to know whether an agency will clear a bank-grade third-party risk assessment, survive the next exam cycle, and withstand the kinds of events that turn vendors…

While much of the debt collection industry is structured around scale and volume, Phillips & Cohen Associates (PCA) developed its business by concentrating on a narrow but complex segment of the credit lifecycle: deceased-account resolution.

Leading bereavement notification service NotifyNOW, a service of Phillips & Cohen Associates (PCA), has forged a new partnership with Oodle Car Finance, which will simplify end-of-life administration for its customers.

The negative impact of poor collections processes extends far beyond any individual customer

The collections industry is consolidating at a rapid pace. While this consolidation leaves many obvious winners and losers, thousands of local players are discovering they can no longer keep up with rising technological expenses, increasingly complex regulations, and the ever-changing behaviors of consumers.

Most families don’t think about their loved ones’ finances until they’re forced to, and it is often in the hardest moments of their lives. A parent passes away, a spouse dies unexpectedly, or a relative leaves behind unresolved financial matters.

AI can boost productivity fast, but it can also quietly erode judgment if leaders automate the very work that teaches people how to think.

That’s why specialist models tend to outperform generalist approaches, and why many blue-chip creditors partner with companies like Phillips & Cohen Associates (PCA). PCA was founded in 1997 and built its reputation around deceased account care and grief-informed protocols.

The Great Wealth Transfer is often framed as an $84 trillion windfall passing from baby boomers to their heirs.