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How PCA Global’s Empathy-First Approach Protects Creditor Brands While Recovering Debt – INTERNATIONAL BUSINESS TIMES UK
Related News & Insights
From compliance updates to insights on grief-informed engagement, our latest articles help creditors navigate evolving regulations and uphold the highest standards of care and performance.
Why Major Lenders Are Consolidating Their Collections with PCA Global – FINTECH FINANCE NEWS
Enterprise lenders still care about liquidation rate, but it rarely decides the shortlist anymore. In today’s RFPs and risk reviews, recovery leaders start with durability under scrutiny. They want to know whether an agency will clear a bank-grade third-party risk assessment, survive the next exam cycle, and withstand the kinds of events that turn vendors…
How Phillips & Cohen Associates Carved Out a Specialized Role in Deceased Account Resolution – DIGITAL JOURNAL
While much of the debt collection industry is structured around scale and volume, Phillips & Cohen Associates (PCA) developed its business by concentrating on a narrow but complex segment of the credit lifecycle: deceased-account resolution.
Oodle Car Finance Launches Partnership With NotifyNOW Putting Bereaved Families at the Heart of Their Service
Leading bereavement notification service NotifyNOW, a service of Phillips & Cohen Associates (PCA), has forged a new partnership with Oodle Car Finance, which will simplify end-of-life administration for its customers.
PCA Global: Building a Recession-Resistant Empire – THE WORLD FINANCIAL REVIEW
The collections industry is consolidating at a rapid pace. While this consolidation leaves many obvious winners and losers, thousands of local players are discovering they can no longer keep up with rising technological expenses, increasingly complex regulations, and the ever-changing behaviors of consumers.
What Really Happens to Debt After Someone Dies? The Facts Most Families Don’t Learn Until It’s Too Late – USA TODAY
Most families don’t think about their loved ones’ finances until they’re forced to, and it is often in the hardest moments of their lives. A parent passes away, a spouse dies unexpectedly, or a relative leaves behind unresolved financial matters.
How to Deploy AI in Your Organization While Still Teaching People to Think – ENTREPRENEUR
AI can boost productivity fast, but it can also quietly erode judgment if leaders automate the very work that teaches people how to think.
Why Blue Chip Lenders Trust PCA Global with Its Most Sensitive Accounts – TECH TIMES
That’s why specialist models tend to outperform generalist approaches, and why many blue-chip creditors partner with companies like Phillips & Cohen Associates (PCA). PCA was founded in 1997 and built its reputation around deceased account care and grief-informed protocols.
Nearly Half of All Americans Will Die with Debt, But the Debt Doesn’t Die with Them – WIRED
The Great Wealth Transfer is often framed as an $84 trillion windfall passing from baby boomers to their heirs.
Why America’s $1T Credit Card Balance Is Becoming a Growing Risk for Creditors – insideARM
America’s credit card bill has become a structural risk for lenders. Household debt reached about $18 trillion in the third quarter of 2025, and credit card balances are near $1.23 trillion. Delinquent card balances that are at least 30 days past due now account for just over 3% of outstanding card debt, the highest share…
Rising Delinquencies in 2026: What Credit Leaders Need to Do Before the Numbers Continue to Move – Receivables Info
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