Covid-19 Business Impact in the US
Phillips & Cohen Associates US Logo
Phillips & Cohen Associates US Logo

Can you define the most common estate terms?

Common estate terms that you’ll need to know include estate, probate, Executor and Administrator. An estate is all the property and belongings owned at the time of passing. Not all of a decedent’s assets become part of his or her estate. Certain assets pass outside the estate, while other assets become part of the estate [...]

By |2020-09-24T12:33:45-04:00September 17th, 2020|Comments Off on Can you define the most common estate terms?

How can I provide feedback or file a complaint about your service?

We are committed to providing a positive consumer experience through professional and honest communication with every consumer interaction. If we have exceeded your expectations or if you have concerns with our service, please contact us.

By |2020-11-06T09:48:27-05:00September 17th, 2020|Comments Off on How can I provide feedback or file a complaint about your service?

How can I pay?

We offer three convenient options for payment: online, phone and mail. Phone – Call 888.608.1766 to make a payment or to discuss alternative payment options. Payments can be made over the phone through our automated system 24/7, or you can speak with an agent during normal business hours. Online - Please visit [...]

By |2020-10-01T11:11:32-04:00September 17th, 2020|Comments Off on How can I pay?

What are your business hours?

Monday through Thursday – 8:00 a.m. to 9:00 p.m. ET Friday – 8:00 a.m. to 6:00 p.m. ET Saturday – 8:00 a.m. to 12:00 p.m. ET Sunday - Closed

By |2020-10-01T11:01:37-04:00September 17th, 2020|Comments Off on What are your business hours?

How do I sign in to Estate-Serve℠ or Account-Serve?

Login information for Estate-Serve℠ is available on our initial letter or by contacting us. Account-Serve can be accessed by entering the last 4 digits of the creditor account and a date of birth to match the account.

By |2020-11-03T11:15:29-05:00September 17th, 2020|Comments Off on How do I sign in to Estate-Serve℠ or Account-Serve?

Why am I receiving a letter or phone call?

If we contacted you recently, Phillips & Cohen Associates received information from a creditor client that links you to an estate or personal account.

By |2020-09-17T15:23:36-04:00September 17th, 2020|Comments Off on Why am I receiving a letter or phone call?

How is COVID-19 affecting your service?

As the Coronavirus and its impact continue to evolve, we remain focused on the health and safety of our employees and commitment to our customers. We are here to assist you and are working hard to ensure Phillips & Cohen Associates team members can continue to provide support during this challenging time. Our agents will [...]

By |2020-09-24T12:15:29-04:00September 17th, 2020|Comments Off on How is COVID-19 affecting your service?