A Reputation for Results.
Phillips & Cohen Associates, Ltd. delivers measurably superior collection services. Our business has achieved national and international prominence by providing highly effective financial recovery services that include compassionate Deceased Care and Probate, Pre- and Post Charge-Off Credit Card, Business Card, Consumer Retail, Debt Management, and Cease and Desist solutions.
Founded in 1997, we originally built a reputation for effective and compassionate financial recovery by pioneering deceased account care. We remain the leader in deceased account services and assist clients, executors, and beneficiaries effectively satisfy valid estate debts.
We support our clients with a highly-trained staff of professionals, extensive technology resources, proprietary databases, and a commitment to quality. Phillips & Cohen Associates currently serves our national and international client base from regional offices in the United States, Canada, Europe, and Australia.
To inquire about our services, please visit our Contact Us page.
“Thank you so much. It means so much to me because my mother meant so much to me, so thank you so very much for your help, I really appreciate it.”
“What you have done is amazing. The heart and care in the way this letter was written is just amazing. The way that you conduct business is very, very good. Thank you for being so caring. I wish everybody had been as easy to talk to as you. Thank you so much. Please remember the way your company is conducting business is just amazing.”
“I just wanted you to know how much you have helped me at such a tough time in my life. Thank you so very much.”
“I wanted to tell you what a pleasure it was dealing with your colleague on this difficult matter. She was always kind and pleasant, and very professional.”
“I wanted to send a note to acknowledge what a pleasure it was to deal with Phillips & Cohen on the resolution of my late Father’s account. Your team were kind and professional at all times and I appreciated it immensely.”
Phillips & Cohen Associates was recognized as one of the Top Workplaces in the US for 2023, an award which celebrates nationally recognized companies which prioritize a people-centered culture and give employees a voice.
Member
ACA International, formerly the American Collectors Association, establishes ethical standards for the credit and collection industry. Phillips & Cohen Associates have been an ACA member since 2002.
Phillips & Cohen Associates is a member of The Consumer Relations Consortium, a membership group for forward-thinking organizations that wish to influence the direction of collections compliance, legal strategy, and regulatory policy.
Phillips & Cohen Associates is a member of PACE, one of the largest trade associations in the world providing omni-channel customer engagement solutions for marketing, customer service, and compliance.
Phillips & Cohen Associates, Ltd.
NMLS number 934578
Our Global Presence
Phillips & Cohen Associates, Ltd. built its reputation in the credit industry by providing specialized compassionate engagement services to clients, enabling them to realize additional recoveries and deliver tangible customer experience process enhancements. We are an award-winning industry leader providing expert niche services recognized for our unique and compassionate style of customer interaction. Phillips & Cohen Associates, Ltd. currently works with over 70 of the world’s largest creditors across a wide range of industry sectors including banking and finance, home shopping, utility, telecoms, debt purchase, local government & central government.
Phillips & Cohen Associates in the News
Phillips & Cohen Associates Announces the Appointment of Chris Lagow as Global General Counsel
WILMINGTON, DE., October 2024 — Phillips & Cohen Associates, Ltd. (PCA), the global leader in deceased account care management and technology solutions, is pleased to announce the appointment of Chris Lagow as its new [...]
EXECUTIVE APPOINTMENT: PHILLIPS & COHEN ANNOUNCES THE HIRING OF BROOKE TEAL, SVP GLOBAL COMPLIANCE AND GENERAL COUNSEL.
Wilmington, DE –March 2024 – Phillips & Cohen Associates, Ltd. (PCA), the global leader in deceased account care management and technology solutions, servicing clients in the United States, Canada, United Kingdom, Ireland, Australia, New [...]
Phillips & Cohen Associates acquires Estate Information Services as it continues its expansion plans
(April 30, 2024) Phillips & Cohen Associates, Ltd. (PCA), the global leader in deceased account management and technology solutions, is pleased to announce the acquisition of Ohio-based Estate Information Services LLC, executing its strategic [...]
Executive Appointment: Phillips & Cohen Announces the Hiring of Kacey Rask to SVP, Growth & Partnerships, North America.
Wilmington, DE –March 2024 – Phillips & Cohen Associates, Ltd. (PCA), the global leader in deceased account care management and technology solutions, servicing clients in the United States, Canada, United Kingdom, Ireland, Australia, New [...]