Consumer Accounts

In compliance with all applicable state and federal laws, including the Fair Debt Collection Practices Act (FDCPA), Phillips & Cohen Associates helps financial institutions and creditors resolve outstanding consumer balances through our unique engagement approach. Our staff of collection professionals is highly trained to not only recover outstanding balances, but also to protect our clients’ brand reputations in the process.

In addition, Phillips & Cohen Associates specializes in financial recovery after a creditor has received a cease and desist letter by an individual debtor. Individuals who issue a cease and desist letter are often not aware that their actions limit the options available to a creditor and may precipitate a legal proceeding. By respectfully engaging the consumers and helping them overcome any misunderstandings about the effect of writing a cease and desist letter, we are able to help them understand the limitations created by their actions and the benefits of resolving the debt.

Please contact Phillips & Cohen Associates to discuss our ability to assist in the collection of consumer debts.