Phillips & Cohen Associates (UK) Ltd, the UK leading specialist compassionate recovery business, was awarded the very strongly contested Treating Customers Fairly Award at last night’s prestigious ‘Utility and Telecoms Awards’ event held in the Midlands.
This award complements the business receiving the ‘2014 ‘Treating Customers Fairly Award’ at The Credit Today Awards the credit industry’s largest event.
Managing Director International, Nick Cherry, commented, “As a global provider of compassionate recovery solutions, delivering positive and appropriate customer outcomes is a pre-requisite for our business. Being recognised by an objective industry judging panel as setting the benchmark in terms of Treating Customers Fairly is hugely gratifying and gives us a solid platform to build on as we govern ourselves with the consumer focussed regulatory environment under the FCA.”
Adam Cohen, Co-Chairman and CEO at Phillips & Cohen Associates added, “Identifying positive solutions through treating customers and their representatives with basic dignity and respect, are core principles of the Phillips & Cohen approach and ones which are fundamental in each of our global markets. Winning this award is tremendous recognition of the efforts made by our teams every day to deliver appropriate outcomes with every consumer interaction.”
About Phillips & Cohen Associates, Ltd.
Phillips & Cohen Associates Ltd. pioneered the compassionate deceased care recovery market by helping companies successfully manage complex Estate debt situations and resolve them in a manner that preserves the dignity of affected individuals. The company’s clients range from mid-sized firms to leading national and international creditor and banking institutions. Phillips & Cohen Associates serves the consumer credit industry, banking and loan marketplace, as well as specialised industries including healthcare, utility, education, and telecom. The company has four offices in the United States and international offices in the UK, Canada and Australia.