Phillips & Cohen Associates (UK) Ltd of Exchange Quay, Manchester has won a prestigious Institute of Credit Management’s (ICM) British Credit Award for 2014 at a glittering gala dinner at London’s Brewery on Wednesday night for Debt Collection Agency of the Year.
Judges said that Phillips and Cohen were deserving of the award, stating that, “This company combined excellent testimonials from satisfied customers with a clear passion within the business to continue to do more.”
Commenting on the award win, Nick Cherry, Managing Director at Phillips & Cohen Associates (UK) Ltd, said, “We were delighted to receive such a prestigious award and particularly with the judges’ feedback which recognised the effort made by all Phillips & Cohen staff to deliver exceptional customer outcomes based on a consistently compassionate and compliant approach to a highly specialised area of debt recovery.”
Philip King, Chief Executive of the ICM, said that Phillips & Cohen were thoroughly deserving of its award: “The judges reviewed some amazing submissions, and Phillips & Cohen’s award is therefore even more deserving given the quality of entrants and the tough judging process. Everyone, whether a winner or runner up, should be proud of what they have achieved and recognise how well they have done.”
The ICM British Credit Awards 2014 were organised for the ICM by Incisive Media.
About The Institution of Credit Management (ICM)
The Institute of Credit Management (ICM) is Europe’s largest credit management organisation, and the second largest globally. The trusted leader in expertise for all credit matters, it represents the profession across trade, consumer and export credit, and all credit-related services. Formed 75 years ago, it is the only such organisation accredited by Ofqual and it offers a comprehensive range of services and bespoke solutions for the credit professional (www.icm.org.uk) as well as services and advice for the wider business community (http://www.creditmanagement.org.uk/), including the acclaimed ICM/BIS Managing Cashflow guides.
About Phillips & Cohen Associates (UK), Ltd.
Phillips & Cohen Associates (UK), Ltd. built its reputation in the debt recovery industry by providing specialised probate collections services to clients, enabling them to realise additional recoveries and deliver tangible “Treating Customers Fairly” process enhancements. We are an award-winning industry leader providing expert niche collection services recognised for our unique and compassionate style of customer interaction. Phillips & Cohen Associates (UK), Ltd. currently works with over 80 of the UK’s largest creditors across a wide range of industry sectors, including banking and finance, home shopping, utility and debt purchase.