Phillips & Cohen Associates, the global leader in deceased account management, today announced its entry into the New Zealand market, marking the next stage of its expansion in the Asia Pacific region.
The group, which has delivered market leading compassionate recovery solutions since 1997, operates in the US, Canada, the United Kingdom, Australia and recently commenced operations into Ireland.
The company announced that the New Zealand market will be serviced from its Asia Pacific headquarters in Melbourne, Australia. The regional business leader, Don Coulthard commented, “It was always our intention to extend our service into New Zealand once our offering had become embedded in the Australian market. The support from our local and regional clients has been exceptional and they have encouraged us to move into new territories. The timing was right and I’m pleased to say that the interest from the New Zealand market has been strong from the start.
In commenting on the decision to expand its existing footprint, Co-Chairman/CEO, Adam S. Cohen said, “Phillips & Cohen has an impeccable record across the globe in providing highly specialised deceased account management services to major financial institutions and I am certain that our uniquely empathetic approach will be welcomed by the New Zealand market.”
Cohen added, “The Phillips & Cohen approach to deceased account management not only produces incremental revenue but also enhances client brand reputation by providing a best in class, compassionate service at the most sensitive of times in the credit management cycle. New Zealand is the next of a number of markets in the Asia Pacific region that our group is exploring as we move to expand our presence in support of our partnerships with the globe’s largest financial institutions.”